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The Service Desk Support Analyst will provide first level technical support to end users on various technical issues and problems relating to hardware, software, and peripherals. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis, and resolution of incidents and problems, which may range from straightforward to more complicated technical issues. They will also be responsible for responding to, documenting, and resolving assigned issues in a timely manner in accordance with client Service Level Agreements. The Service Desk Analyst must have excellent problem-solving skills in order to diagnose, evaluate, and resolve complex problem situations, or...
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We’re hiring a Business Systems Analyst (BSA) with deep experience to translate business needs into scalable system solutions. You’ll proactively partner with Warehouse, Sales, Invoicing, Project Management, and Procurement teams to optimize processes, configure systems, lead requirements and testing, and drive adoption through training and documentation.
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The Field Service Technician diagnoses, repairs, and maintains complex mechanical and electrical systems. This role requires high technical expertise, problem-solving abilities, and customer service skills. The Field Service Technician also provides guidance and support to other Field Service Technicians, ensuring high standards of service and efficiency.
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The Field Service Dispatcher role is a communication hub, requiring excellent communication skills to ensure clear and accurate information is provided to both customers and technicians. This role also demands strong organizational skills and the ability to handle multiple tasks simultaneously in a fast-paced environment.
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The Director of Project Management provides leadership and direction to Vision Technologies' Hyperscale Program Project Management teams. In this role, you are responsible for delivery of our products and services in a professional manner to all customers. Success is measured by on-time delivery, meeting, or exceeding profit goals, maximizing utilization of resources, and receiving ongoing work and referrals from customers when work is completed. Responsible for providing guidance, coaching, and best practices to the Hyperscale Program Project Management team to ensure objectives are met individually and collectively for the team. Candidate must have the ability to manage, lead, and build strong...
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We are currently seeking a Project Accountant that will be a critical member of a U.S.-based global systems integrator providing technology solutions and services for commercial and government clients. This is a full-time permanent role supporting our corporate HQ’s in Glen Burnie, MD.
The Project accountant is a financial specialist providing financial support for the project, the contract, and the customer. The project accountant is responsible for oversight of project budgets and financial activities, all project financial documents, system setup...
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The SER Operations Manager (South East Region) performs a critical oversight function with the SER Operations field personnel and SER Business Unit related to the installation and delivery of infrastructure projects. They monitor personnel and projects to ensure operations and look for ways to increase productivity and lower cost. Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Vision Technologies LLC., SER Operations & Project Management Department. Ensure always, that safety guidelines and protocols are adhered to 100% every job shift. They will manage personnel, scheduling coordination, asset and materials control to ensure...
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At Vision, each person brings their unique talents to work as a team and make a difference. Five business units in pursuit of 100% customer satisfaction – expert audio-visual, professional services, security, wireless and structured cabling capabilities. Corporate certifications plus the support of everything IP uniquely distinguishes Vision among top technology integrators. Our committed team, entrenched in a culture of support, works to ensure an unforgettable customer experience. Vision is committed to the community, and we promote a healthy environment for our teammates – caring people focused on great outcomes. 100% customer satisfaction is more than words at Vision…it is our culture. We strive to provide the best solutions and services...
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Vision Technologies is looking for an Office Manager to join our team with strong ownership, attention to detail, and customer service skills. The Office Manager is the first point of contact for our teammates, customers, vendors, and guests and sets the tone for their great experience. The ideal candidate can operate independently, seeks continuous improvement, and loves being the go-to person for teammates.
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The Service Supervisor is crucial in overseeing and supporting a team of Security field service technicians, ensuring efficient and effective service delivery to a large healthcare system in MD. This role is pivotal in maintaining high service standards and operational efficiency, as it focuses on supervising day-to-day activities, providing technical support, and ensuring compliance with company policies and customer satisfaction. While not responsible for managing budgets, the Service Supervisor's contribution is integral to the company's success.
Base Salary: $90,000-$110,000
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Vision provides security solutions and services including design, installation, service, maintenance, and managed services to key industries across the United States. Vision’s security teams design, deploy, and maintain various security systems including access control, video, intrusion detection, visitor management, and 2-way audio.
Base Salary: $85,000-$115,000.
Please note that this job posting includes base salary information for the assigned target market range within the primary geographic region where the requisition is posted. If the position is posted...
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This job is a professional low voltage technical and installation position working on construction sites, health care facilities, government facilities, commercial and retail buildings.
At Vision, each person brings their unique talents to work as a team and make a difference. Five vertical business units in pursuit of 100% customer satisfaction – expert audio-visual, professional services, security, wireless and structured cabling capabilities. Corporate certifications plus the support of everything IP uniquely distinguishes Vision among top technology integrators. Our committed team, entrenched in a culture of support, works to ensure an unforgettable customer experience. Vision is committed to the community, and we promote a...
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Under the guidance of the Foreman Supervisor and Project Manager will manage all phases of Datacenter installation Projects. Lead Technician must be able to think strategically and demonstrate “Leadership”. Lead Technician will assume total ownership from the receipt of completed engineering “work package” to delivery of project completion and final documentation. Lead Technician must exhibit the ability to provide great customer service and deliver projects according to the customer’s expectations.
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We are seeking a Structured Cabling Technician who will be a critical member of a U.S.-based global systems integrator providing technology solutions and services for commercial and government clients. This is a full-time permanent role.
This job is a professional low voltage technical and installation position working on construction sites, health care facilities, government facilities, commercial and retail buildings.
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As our data and analytics environment evolves, we’re seeking a highly skilled and motivated hands-on Business Intelligence Engineer to manage, enhance, and optimize our BI platforms and data tools. This hybrid role combines business intelligence development (dashboards, data modeling, visualizations), requirements gathering, and data governance (data audits, corrections with data owners). You’ll be instrumental in supporting our current BI tools while helping evaluate and implement the next generation of data technologies to drive smarter decision-making across the business.
As a Business Intelligence Engineer, you will...
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We are currently seeking an Supervisor - Datacenter that will be a critical member of a U.S.-based global systems integrator providing technology solutions and services for commercial and government clients. This is a full-time permanent role supporting a key client for our program in South Carolina.
The Supervisor position is critically important to the success of Vision Technologies. It is a position created to instill the culture of the company at the field level. We will measure the Supervisor’s ability to affect the outcome and create shared values through several methods. Some of the methods are concrete such as budget and profit-oriented measurements....
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The Systems Engineer is responsible for hands on solution development, validation, and technical integration efforts. The candidate will work with other team and support resources and delivery teams to build component solutions related PowerShell scripting, SQL support, automation and SharePoint support under the guidance of senior System Engineers, in a Windows server environment.
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At Vision Technologies, we’re in the business of crafting state-of-the-art low-voltage solutions that transform how spaces communicate, secure, and entertain. As a Low-Voltage Project Manager, you'll lead the orchestration of projects that redefine environments through cutting-edge cabling, audio-visual, security, wireless/DAS, and network infrastructure services. Your mission: to manage the full project lifecycle, ensuring every solution exceeds expectations and solidifies our commitment to delivering World-Class Customer Experiences.
This role will focus on working with hyperscalers, leading projects in large-scale data...
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We are seeking an experienced, results-driven Data Center Sales Executive to develop and grow our presence within the Multi-Tenant Data Center (MTDC) and Colocation market. This role will focus on selling low-voltage and mission-critical infrastructure solutions including structured cabling, fiber optics, security, DAS, AV, and related systems for new builds, expansions, and retrofits.
The ideal candidate has a strong understanding of the data center ecosystem, proven relationships with owners, developers, operators, and GCs, and the ability to navigate complex, long-cycle sales opportunities.
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The Account Manager supports a Senior Account Executive in managing and expanding an established book of business while developing the skills needed to become a full-cycle seller. This role focuses on account expansion, opportunity qualification, smaller deal execution, prospecting and sales support, enabling the Senior AE to dedicate more time to large, strategic pursuits.
This is a developmental sales role designed for a motivated, early-career seller who wants to build a long-term career in low-voltage systems integration.
