LAN Administrator I

 This is a professional and technical position responsible for maintaining computing environments, identifying system requirements, handling repairs, installing upgrades, and monitoring network operations and efficiency for the client. Set up permissions and workstations, perform upgrades, and patch vulnerabilities in network systems. Supports the deployment, management, and stability of local and wide-area network infrastructure technologies for mission-critical business systems. Assesses, implements, designs, configures, and troubleshoots Operational Support Systems (OSS), ensuring successful project completion and delivery of systems and solutions to the operational environment. Additionally, this role involves planning, evaluating, and implementing approved system and network changes and upgrades, as well as providing tier 3 support for hardware, software, network, and LAN/WAN problem resolution.

 

The following statements describe the principal functions of this job and its scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.

 

Operations Center Management

• Performance of maintenance activities on behalf of technical or application management teams or departments
• Management of the physical IT environment, data center, or server rooms, and recovery sites
• Network and network device performance monitoring and diagnostics
• Network troubleshooting and problem resolution

Enterprise Architecture

• Contribute to the design of secure and resilient technology architectures
• Contribute to the design of measurement methods and metrics
• Contribute to the creation and maintenance of IT specifications, designs, architectures, topologies, and configurations of the infrastructure
• Translate logical designs into physical designs
• Work with capacity management and review IT traffic volumes and requirements, and identify trends in traffic flows and levels of service
• Ensure external IT services are compliant with agreed service levels and targets
• Contribute to IT standards, policy, and design
• Participate in the design aspects of all stages of the lifecycle of IT systems
• Work within established configuration and change management

 

System Support

• Support the scheduling and implementation of
  • Network Components
  • Video Conferencing
  • Uninterruptable Power Supplies
• Ensure all systems, operating documentation, and knowledge bases are up to date and properly utilized

 

Service Delivery Support

• Resolve issues escalated by Service Desk for troubleshooting
• Liaise with IT personnel to resolve problems
• Assist with the handling of major incidents

 

Recurring Activities

• Physical Datacenter monitoring/walkthrough
• Monitor the status of networking equipment
• Manage clients' mobile devices and provide the support needed
• Monitor/Manage Video Conferencing units/Polycom Video Border Proxy
• Keep supervisors abreast of current issues and potential problems as they develop; seek advice as needed
• Follow adequate safety procedures while carrying out all duties.
• Monitor/Manage VOIP assigned line URIs
• Prepare and Evaluate Monthly Verizon wireless bill to turn in to Accounts Payable
• Document and Evaluate Monthly user wireless usage
• Check for System Center updates
• Check for BLOC system/client updates
• Review Lync Response Group reports

 

Additional Responsibilities

• Responsible for stability, availability, and reliability of equipment (routers, switches, network devices, etc.)
• Ensure that all assigned systems operate at peak efficiency and meet established security guidelines, in concert with the Information Security team
• Provide periodic after-hours support, especially for monthly network maintenance
• Participate in testing of new hardware and software under the guidance of the IT Operations Manager
• Participate in the client’s data disaster recovery plan
• Perform audits on the network equipment

 

Training

• LAN Administrators are expected to utilize training materials to keep skills relevant
• Mentor Service Desk team members

YEARS OF EXPERIENCE

A minimum of 1 year of relevant experience in a production networked environment

Experience with the customer’s installed product base is preferred.

 

EDUCATION

An associate degree or bachelor’s degree with coursework in information management, computer science, or a related field, or equivalent education and work experience in network support. A+, MCDST, and other Microsoft certifications are highly desired.

 

CERTIFICATION REQUIREMENTS

Relevant manufacturer certifications are desirable. CompTIA Network+ is highly desirable.

 

SECURITY CLEARANCE

No security clearance is required; however, state and local background checks are mandated.

Vision Technologies, a national and global systems integrator, provides IT services and solutions for commercial and federal clients. Our seasoned staff has keen insight into trends and emerging technologies that are changing the way we work, communicate, and protect our society. We offer design, installation, support and project management for Distributed Antenna Systems, Passive Optical Networking, voice/data, wireless systems, security, audiovisual, and video teleconferencing delivering powerful IP-centric, integrated solutions that get results.

Vision Technologies offers its employees the following benefits and leave programs.
• Company Holidays
• Elective Days
• PTO
• Medical/Dental/Vision Insurance
• Life Insurance and AD&D
• Short/Long‐term Disability
• 401(k) Retirement Plan
• Tuition Reimbursement
• Leadership Development Training

Vision Technologies is an equal opportunity employer: disability/veteran.