The purpose of the Security Solutions Architect works in conjunction with the Sales and Capture Team to produce a technical design solution that meets the customer’s best needs and adds value to both the application and the relationship.
Support of Sales
• Review provided criteria and existing integration technology for the best new design results
• Perform site evaluations to guarantee detailed design criteria is not overlooked
• Be resourceful in the use of existing data and as build information for effective planning
• Generate the minimum amount of design documents needed to best support the message in the proposal
• Develop well-structured and descriptive scopes of work that best explain how the design completely fulfills the customer’s needs
• Design and compile a pricing proposal that has strong content for a complete and accurate system
• Represent the delivery concept and technical fulfillment at a comprehensive level at each engagement
• Promote Centric Selling
• Set up and run peer checks, P&L reviews, and support capture meetings
• Develop drawings for proposals and delivery
Channel & Manufacturers
• Obtain vendor certifications
• Meet with vendor reps to develop a relationship for technical unity, best-selling practices, competitive pricing schemes, the latest in innovation and marketplace direction
• Register opportunities to strengthen the obligation of commitment and for price guarantees
• Attend and support trade events
• Exchange lead information
Delivery
Subject matter expert – support technical requirements and training during implementation phase
Metrics
• Project margin, material cost savings, implementation time savings, strong handoff content
DIMENSIONS
• Professional, highly organized, and effective with personal time management
• Understands critical importance of customer service
• Team player with ability to develop effective working relationships with others as needed for high performance in the position as a key contributing member
• Ability to work effectively and efficiently as a part of a cross-functional team, providing sales, engineering, capture, project manager, operations, and admin support as required
• Proactive and professional communication skills. Ability to communicate in a direct, concise manner in both verbal and written interactions. Proactive and professional communication with internal and external customers. Can effectively present and interact with senior executives as needed
• Ability to manage expectations of internal and external customers, and keep them informed
• Advanced technical writing skills
• Proactive and results-oriented
• Understands estimating of all aspects of cable plants and related systems
• Desire to continuously and aggressively improve at a personal and professional level
• Achieves objectives through limited supervision
• Timely responses to appropriate inquiries
• Able to receive constructive feedback
• Ability to create internal and external raving fans of both Vision and the Capture & Pre-Sales Engineering team
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